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Refund Policy

  1. Any material that has an expiration date or can be affected by weather or temperature such as: Grout, Mortar, Silicone, Adhesive, etc. are all FINAL SALE.
  2. All products returned must be in their original packaging and in a “sellable” condition to be accepted.
  3. All returns are subject to a handling charge of 20% of Centura’s invoice price which shall be deducted from any amount paid or credit note issued by Centura.
  4. Returns will not be accepted until Centura’s written approval.
  5. All items must be returned within 30 days of Centura’s invoice date.